GenAI

Generate content using the Generative AI Language Model of the Riverbed Platform.

Enabling the GenAI node

Please enable Riverbed IQ Assist, which is artificial intelligence functionality based on a large language model, from the Riverbed IQ Assist Configuration page.

For additional information regarding Riverbed IQ Assist, please view our AI in Products documentation in the Riverbed Trust Center.

AI-Generation disclaimer

When using Generative AI technologies to create and generate content, the target audience must be aware that the content is AI generated. We recommend adding a disclaimer to the output of the content generated using the GenAI node. For example, appending "AI-Generated content".

Properties

Node Label — Type an informative name for the GenAI node. You may also keep the system provided default of "GenAI".

Debug — Select Debug to receive debug data when the node executes.

Model Instructions and Context

Write the instructions to the Generative AI model or use a variable to pass the instructions in. The instructions are a "system prompt" where you can describe:

• How the Generative AI model should be.

• What it should and shouldn't answer.

• Tell it how to format responses.

The "Help me generating instructions" button can assist you writing the instructions. For example: "Analyze a time series of round trip time".

Query

Select an item to specify what is used as the query to feed the Generative AI model. You can use the content of a variable, the trigger, the output of a parent node, or you can provide the query text.

Runbook Compatibility

Incident, Lifecycle, On-Demand, External (Webhook), and Subflow

See the Riverbed Community Toolkit repository in GitHub to find examples of runbooks using the GenAI node, for example the External Runbook Demo - IQ Assist - Create ITSM ticket with Endpoint Diagnostic that works with Aternity Intelligent Service Desk Alerts (ISD) and ServiceNow