GenAI

Generate content using the Generative AI Language Model of the Riverbed Platform.

Enabling the GenAI node

Please enable Riverbed IQ Assist, which is artificial intelligence functionality based on a large language model, from the Riverbed IQ Assist Configuration page.

For additional information regarding Riverbed IQ Assist, please view our AI in Products documentation in the Riverbed Trust Center.

 

AI-Generated disclaimer

When using Generative AI technologies to create and generate contents, the target audience must be aware. For that we recommend adding a disclaimer to the output of the content generated using the GenAI node. For example, appending "AI-Generated content".

 

Properties

Node Label — Type an informative name for the GenAI node. You can keep the system-provided default of "GenAI" if you wish.

Debug — Select Debug if you want to receive debug data when the node executes.

Model Instructions & Context

Write the instructions to the Generative AI model or use a variable to pass the instructions in. It is a "system prompt" where you can describe how the Generative AI model should be, what it should and shouldn't answer and tell it how to format responses. The "Help me generating instructions" button can assist you writing the instructions. For example: "Analyze a time series of round trip time".

Query

Select an item to specify what is used as the query to feed the Generative AI model. You can select to use the content of a variable, the trigger, the output of a parent node or you can provide the query text.

Runbook Compatibility

Incident, Lifecycle, On-Demand, External (Webhook), Subflow

See the Riverbed Community Toolkit repository in GitHub to find examples of runbooks using the GenAI node, for example the External Runbook Demo - IQ Assist - Create ITSM ticket with Endpoint Diagnostic that works with Aternity Intelligent Service Desk Alerts (ISD) and ServiceNow