Incident Search

The Filters pane on the Incidents page enables you to define narrow criteria to find a specific set of incidents. The pane provides a text panel for typing a finely constrained search string, and also provides a complete set of filters, enabling you to refine results based on specific parameter values.

The Filters pane provides these tools for constraining and refining your search:

  • Text panel — Type your search string, prepending text to exclude from the match with "-".

  • Search Result count — This shows the number of individual results returned by the combination of the specified search string and the selected filters. This number will change as the search string or the filters are changed.

  • Basic filters — Filter incidents based on their type (All Incidents, Devices, Interfaces, Applications, Locations) and date.

  • Detailed filters — This lists all the parameters and all the values present in the total set of search results. Select one or more parameter/value combinations to refine the search results.

Using the Text Panel

The Text panel provides a means of isolating incidents that meet specific criteria:

  • Type a simple string in the panel.

  • Type text enclosed in double quotation marks, " ", to search for a phrase.

  • Type "-" to exclude a term from the match criteria.